Welcome to the Starfish Family Services internal homepage! Here, you'll find links to important tools, including the IT help desk system and program applications.
This page will also serve as a method of communicating major service outages to Starfish personnel.



Important Links


Help Desk


Policies and Procedures


Starfish Internal Phone System Directory

Starfish Deskphone Basic Operation


MaxUC Phone App Guide

MaxUC Phone App Install Guide


Polycom VVX 300/310 Guide

Polycom VVX 400/410 Guide

Polycom VVX 450 Guide


Finance Related (All forms are downloadable)

Expense Reimbursement Form Updated

Finance Department FAQ

Mileage Reimbursement Form Updated


Starfish 2025 Paycheck Distribution Schedule

HR has made available for viewing the 2025 Paycheck Distribution Schedule. To view the schedule, please click on the following link.


Starfish 2024 - 2025 Open Enrollment Brainshark

Please click here to access a video to help explain the 2024-2025 benefits packages.

You can also scan the following QR Code:


Starfish 2024 - 2025 Employee Benefits Guide

Please click here to access a digital copy of the Starfish 2024-2025 Employee Benefits Guide.


Employee Assistance Program (EAP)

Starfish offers employees and their eligible dependents EAP services through The Hartford. To take advantage of this benefit, click here (if you have not registered, you will need to do that when first visiting the website), or call 1-800-964-3577. EAP provides confidential assistance with any type of personal concern or work-life challenge. You can also click here to view a PDF with additional information.


Web Portal Web Address Change

The weeb address for the Web Portal has changed. You can get to the site by clicking here. The link in Chrome and on the left column of this page have been updated. Your login information from the old link will work for the new link.


Connections (BRN) Program

Starfish is pleased to announce with you that we’ve partnered with SEMCA to offer the Connections (BRN) program for our staff to elevate barriers to your employment. If you are experiencing barriers that could potentially impact your employment you may benefit from speaking with a SEMCA Success Coach. The SEMCA Success Coach can help find solutions to challenges you are facing. This program will begin February 17, 2023 - December 17, 2023. Employees interested in this program will have the option to work with a success coach either in person (at Hiveley), virtually (click here), or via email/phone (refer to the attached schedule for more detailed information). While working with the success coach your identity will be confidential and will not be shared with Starfish.


Documentation for the BRN Program

Connections (BRN) Employee Program Information
Connections (BRN) Schedule 2023
Connections (BRN) Required Documents Checklist
Connections (BRN) Written Statement
Connections (BRN) Monthly Budget (Fillable Form)
The forms will open in a new window. You can download the documentation in the new window. The download button should be in the upper left corner of the window. For the word document, click on File --> Save As to save your own copy.


Starfish 2025 alternate floating holidays submission form

Employees who wish to request alternate dates for the floating holidays (December 26th, 27th and 28th) may complete the 2025 Floating Holiday Declaration Form with supervisor’s signature (approval) and submit their request to hr@sfish.org. If you have any questions, please email Diane Baker (dbaker@sfish.org).

In order to fill out the form on your computer, click on the OPEN button in the upper left corner. After filling out the form, you can save it and then email to your supervisor for approval.


Helpful Links


Office 365

Office 365 Training

ABC Mouse Sign-Up

Behavioral Health Services Team

Brown Bag Series Site

Child Plus

Child Plus Learning Library

Cobblestone

Compliance 360 (Incident Reporting)

Early Childhood Training Request

Employee Assistance Program (EAP) Login

Family Service Alliance

FAS Outcomes - CAFAS and PECFAS

HighScope Letter Links

MHWin

Online COR

PAYCOM Employee Self Service

Manager Self Service PAYCOM

Qualifacts CareLogic

Raiser's Edge NXT Login

Relias Training

Sentinel Benefits & Financial Group Contacts

Sparks

Sparks Training Site

Starfish Website

THOR CNS/DCO ECR

DWC Training

WebPurchasing Portal